Prior to partnering with VeriShip, Datto’s Director of Logistics Matt Provost and Senior Manager of Hardware Operations Tom Pelillo experienced the painful process of manually generating reports from online reporting and carriers’ billing center. Now, in a moment’s notice they can easily generate specific reports like Shipping Charges Detail, Surcharges Spend, and Address Corrections.
In addition to the streamlined reporting capabilities, Matt and Tom can easily view and monitor their overall spend and the earned discount tier in which they reside with the 52-week tier trend chart on the VIP dashboard. The ability to access realtime package analytics makes a positive impact on Matt and Tom’s day-to- day functionality, and the company as a whole. VeriShip’s data guides strategic conversations; it helps confirm or deny hypotheses and provides data-driven expertise to guide their business to continuously improve operational efficiency.
“VeriShip was a huge asset; they were able to walk us through the contract negotiation process step by step. Their knowledge and experience helped set the stage for us and guided our internal conversations and timelines.”