And when it comes to making great music, they need straight answers, first-hand knowledge, and the best products – delivered fast. Whether it’s a vintage Gibson Les Paul gold top guitar, new Gretsch drum kit, or a favorite accessory, the Chicago Music Exchange (CME) team – all of whom are musicians – has its customers covered. CME serves tens of thousands each year through its traditional storefront in Chicago’s famous Lincoln Park neighborhood and, online at ChicagoMusicExchange.com where musicians can browse a comprehensive collection of guitars, drums, synthesizers, amps, and accessories. Brian Robertson leads the shipping department at CME where he and his staffsend out 500 to 1,000 packages each day. VeriShip+Sifted is CME’s audit partner for parcel.
Robertson said he’s been happy with the VeriShip+Sifted service and savings through its Parcel Audit solution, but he challenged them about a year ago to help him find new ways to better control and reduce unnecessary shipping expenses. VeriShip+Sifted stepped up with its Contract Engineering service.
“When you’re spending $1.5 million on shipping each year, there’s always an opportunity to spend smarter or spend less and I asked VeriShip+Sifted to help us figure that out,” Robertson
said. “They mined every line of shipping data, reviewed every service term in our contracts, and came back with recommendations for six-figure savings. It seemed too good to be true at first, but it wasn’t. And it’s only gotten better since then.”
“In the first year alone, we’ve saved more than $350,000 in avoidable shipping costs that we would have never known about if it wasn’t for VeriShip+Sifted. Now we know what to look for and how to set ourselves up for success and minimize the impact of the General Rate Increase each year. ”