Request a demo

    SHIPPING BEST PRACTICES

    $500,000 In Estimated Total Shipping Savings

    0$ shipping cost savings
    0% reduction in gross parcel spend
    0 – month savings term
    Veriship _ Case Study Images (2)

    About Best Home Furnishings

    In 1962, two men turned their chair expertise into a yet unknown empire. More than forty years later, Best Chairs surpassed all expectations, becoming Best Home Furnishings, a name adopted to further describe the entire product line.

    Family owned and operated, Best Home furnishings is growing to become one of the largest furniture manufacturers in the world, with 1000+ employees and five locations covering more than 1.1 million square feet. A $250 million company with a $1.2 million annual shipping spend, Best Home Furnishings has a customer base in all 50 states and an International presence in Canada.

    Download the Full Case Study

    $19,000 in Projected Audit Savings During a 3-Year Term

    Prior to working with VeriShip, Best Home Furnishings had enough experience with carriers to know their rates could be better; however, they needed the data to ensure they were paying the correct amounts and not missing opportunities for refunds and discounts. With a simple setup process, VeriShip’s technology platform was able to quickly identify and request refunds and uncover other savings opportunities. Afterwards, VeriShip provided ongoing auditing for additional savings over the following year and a half.

    With the data acquired during VeriShip's parcel audit process, several opportunities were identified for savings, returning more than $19,000 in projected audit savings over the next three years.

     

    VeriShip was knowledgeable, customer-friendly, and offered good follow-up that led to greater results. They helped us to jump through the necessary hoops and deal with problems when they arose. Some where down the road we will go through this process again, and VeriShip will be who we partner with.

    Steve Wahl | Chief Financial Officer, Best Home Furnishings

    More Than $500,000 In Estimated Total Partnership Savings During a 3-Year Term

    When Best Home furnishings came to VeriShip for help with their shipping rates, they already looking for ways to save on their annual parcel spend. As they continued to see success with the parcel audit, they felt more comfortable taking on another project: a complete optimization of their carrier agreement. With guidance and direction from VeriShip, they contacted carriers to begin the negotiation process.

    First, VeriShip analyzed Best Home Furnishings' shipping profile against more than 10 years of benchmarking data from similar shippers, identifying three critical areas to address within their parcel carrier agreement for long-term savings.

    The incumbent carrier, FedEx, told Best Home Furnishings their current agreement was extremely competitive. But, VeriShip's data said otherwise. Best Home Furnishings used VeriShip's benchmarking information to guide their discussions with FedEx, which resulted in a minimally improved proposal. Next, VeriShip and Best Home Furnishings agreed to reach out to UPS for a quote that potentially could be used to ensure FedEx's proposed terms and discounts were fully optimized.

    While the process was stalled at times on UPS' end, VeriShip provided significant value by following up frequently to move the project forward, helping Best Home Furnishings find savings despite potential hurdles. Eventually, UPS responded with a presentation that would mean substantial savings. By using language supplied by VeriShip, Best Home Furnishings leveraged the significant discounts from UPS to improve their FedEx quote.

    Initially, VeriShip identified a 10-12% savings opportunity through the carrier contract negotiation engagement. But once completed, VeriShip provided Best Home Furnishings an estimated savings of more than $500,000 over a 36-month term about 15% of their gross parcel spend.

    Conclusion 

    Best Home Furnishings brought in VeriShip to evaluate their package shipments and carrier agreement because they wanted to do things the right way. They knew that optimizing their carrier agreement was about having the right data, the right guidance, and the right support when negotiations stall-and VeriShip provided all that and more.

    With VeriShip's deep data, years of expertise and keen understanding of how to leverage the carriers against one another without damaging pre-existing relationship, Best Home Furnishings was able to drive long-term savings the same way they prefer to do everything: the right way.

    3 Phrases Best Home Furnishings Uses to Describe Working With VeriShip: 

    • Customer Friendly 
    • Productive
    • Good Follow-Up
    VIP_Notebook_Demo

    Request a Demo

    As your partner in parcel intelligence, we’ll help you understand your data story and uncover savings opportunities.

    Request a Demo